Social Champ’s Engage Feature: Elevate Your Social Media Conversations

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Hello Champs! Welcome to our comprehensive guide on how to leverage Social Champ’s Engage feature to elevate your social media engagement

Let’s get started. 😊

  1. First, log in, and you will be directed to our main dashboard. Click the Engage icon on the left pane.
  2. Select or search any of your added profiles, and you will see all the comments, messages, and reviews in one place.
  3. You can filter out between the comments, conversations, Reviews, and Ad comments. Selecting Comments will only show all the comments, and you can respond to them easily.
  4. You can also save your frequently given replies as ”Saved Replies”.
    On the top right corner is a Setting in our Engage feature. By clicking it, you will see a Replies option.
  5. Now click on the Replies option you will land on the Save Replies page and to set up your saved replies, just click on ADD SAVED REPLY button.
  6. From Saved Replies, you can save your pre-written messages that will help you to respond faster in a quick time.
  7. From the bottom of the message and comment, you can also mark it as read and even assign it to a team member.
  8. You can also filter out the posts on the basis of Unread, Read, Assign, and All.
  9. More filters can be applied to see the assigned message for specific team members.
  10. Furthermore, you can also search for the keyword among your messages, comments, etc.

Note:
Engage feature is available for the Instagram Business account, Facebook pages, LinkedIn Pages, and Google My Business Profiles.

Features Facebook Pages  Instagram Business Account LinkedIn Pages Google My Business Profile
Direct Messages Yes Yes
Direct Messages Like  Yes
Audio Notes  Yes Yes
Post Like  Yes Yes
Post Delete Yes Yes
Comment Like  Yes Yes
Comment Reply  Yes Yes Yes
Comment Delete  Yes Yes Yes
Reply in Private Yes Yes
Reviews  Yes
Reviews Reply  Yes

Great! Now you know how the Engage Feature works. 🤩

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